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We strive to ship all items in stock within 48 hours after your payment is received. Please allow 10 business days for delivery on
in-stock items from our California & Pennsylvania Warehouses. Some items are shipped from the manufacturer and may take longer
for delivery. If an item is Out Of Stock, You will be informed by e-mail soon after your order is placed with us. If the
arrival date is within 30 days, you will be asked if you wish to backorder that item or cancel it. If the arrival date is
not known or it is backordered for an extended amount of time (over 30 days), the system will cancel that item from your order
and e-mail you with a reason.
MOST Orders Under 70lbs. Are Shipped via UPS within the continental United States
Orders Outside The Continental United States Will Incur Additional Charges.
100% SATISFACTION GUARANTEE POLICY
Your Satisfaction is Guaranteed. If you are not completely satisfied with the
merchandise purchased, you may return it within 30 days for a Full Merchandise Refund.
If you do not return your merchandise within the 30 day period, a Restocking Fee will apply.
RESTOCKING FEES
Items returned to decorate4theholidays.com, after 30 days will be subject to a restocking fee of 33% of the product price for each month
beyond the 30 days.
DAMAGED ITEMS
We take extreme care with every order that we fill for our customers at decorate4theholidays.com
However sometimes an order may arrive to you damaged. If the box has visible damage upon delivery
(box has a hole in it, crushed, etc.), Please Refuse Delivery of that shipment
by that carrier (If Possible) and e-mail Customer Service as soon as possible to
ensure that your waiting time for a replacement order is at a minimal. If
delivery was made and you later noticed that it was indeed damaged, E-mail
Customer Service to inform them of the damaged item or items. They will reply
with an Return Authorization Number and Re-order a replacement at that time. If
you ordered more than one item and not all items were damaged, E-mail only the
items that need to be replaced.
RETURN PROCEDURE
To return an item to decorate4theholidays.com
1) E-Mail Customer Service @ cs@decorate4theholidays.com
2) Include the full name and address of the person we shipped the product to.
3) List the item# and brief description of the product that you wish to return.
4) Include Reason of return - (not as expected, etc.)
5) You will be e-mailed a Return Authorization Number.
(this is important so the warehouse does not refuse delivery of your return.)
6) Package your return in the original carton.
ALL returned products must be complete including original packing, accessories, parts, manuals, etc.
7) Send your return via UPS ground or Insured Parcel Post to:
Decorate 4 The Holidays
RA# (your Return Authorization Number goes here)
213 E Rockenstein Ave.
Butler, PA
16001-3332
Payment By Check or Money Order:
Personal or Business Checks and Money Orders are also accepted as valid
means of payment.
Should you decide to pay by check or money order,
select Check OR Money Order from the payment options in the order form and place the order.
Once the order is placed, write the order number on the Check/Money Order or include a copy of your order
confirmation and mail it to the following address:
Decorate 4 The Holidays
213E Rockenstein Ave.
Butler, PA
16001-3332
United States
Check or Money Order (in US Dollars) should be made in the name of Michael Rock.
Personal Checks and Business Checks must clear before shipment. Customers will
be notified by email once the payment has been received and the order
is shipped.
RETURN CHECK FEE BY STATE
Alaska, $25; Alabama, $28**; Arkansas, $25; Arizona, $25; California, $25; Colorado,
$20**; Connecticut, $20; District of Columbia, $25; Delaware, $30; Florida,
$25**; Georgia, $25*; Guam, $20; Hawaii, $20; Iowa, $20*; Idaho, $20; Illinois,
$25**; Indiana, $20*; Kansas, $30; Kentucky, $25*; Louisiana, $25*;
Massachusetts, $25; Maryland, $35; Maine, $25; Michigan, $25; Minnesota, $30**;
Missouri, $20; Mississippi, $30; Montana, $30; North Carolina, $25; North
Dakota, $25; Nebraska, $35; New Hampshire, $25; New Jersey, $30; New Mexico,
$30; Nevada, $25; New York, $20; Ohio, $30*; Oklahoma, $25*; Oregon, $25;
Pennsylvania, $30; Puerto Rico, $10; Rhode Island, $25; South Carolina, $30;
South Dakota, $30; Tennessee, $20; Texas, $25**; Utah, $20; Virginia, $25;
Virgin Islands, $20; Vermont, $25; Washington, $30**; Wisconsin, $25**; West
Virginia, $15; Wyoming, $30*.
*Fee shown or the maximum amount permitted by law.
**Check writer also responsible for all other costs of collection. |
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Christmas
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